Contact information

Effective Date: 4 November 2026
Website: www.yakshi.co.in

This Contact Information document provides the official customer-facing contact details for Yakshi and explains how customers may contact us for orders, shipping, returns, refunds, privacy, support, and grievance-related communication.

1. OFFICIAL CUSTOMER CONTACT

Customers may contact Yakshi using the details below for order support, product enquiries, shipping support, cancellation, return and refund requests, privacy requests, and general communication.

Email: orders@yakshi.co.in
Phone / WhatsApp: +91 9597490099
Website: www.yakshi.co.in
Address: 5/750, SAAC, 3rd Floor, Sabari Salai, Madipakkam, Chennai – 600091, Tamil Nadu, India

2. ORDER SUPPORT

For order-related queries, please email orders@yakshi.co.in or message us on WhatsApp with your order number, full name, phone number, the email address used for purchase, the product name, and a clear description of your request.

Order support may include product clarification, order confirmation, payment status, shipping updates, address clarification, cancellation requests, return requests, refund requests, and delivery concerns. Orders can be cancelled within 24 hours of order placement, as described in the Terms and Conditions.

3. SHIPPING SUPPORT

For shipping enquiries, please contact us and include your order number and delivery address.

Orders within India and international orders to the United Arab Emirates and the United States are usually delivered within 10 to 13 business days from order confirmation. Shipping within India is free. A flat international shipping charge of ₹2,000 applies per order to the United Arab Emirates and the United States. These timelines are estimates and may vary for the reasons stated in the Shipping Policy.

4. RETURN AND REFUND SUPPORT

Return requests must be sent to orders@yakshi.co.in, or by WhatsApp to +91 9597490099, within 48 hours of delivery, as stated in the Return and Refund Policy.

Your request should include the order number, delivery date, reason for return, photographs of the product, tags, labels, and packaging, and an unboxing video where available.

Refunds for approved returns are processed within 7 days of receiving the product at our facility and completing quality inspection.

5. PRIVACY AND GRIEVANCE CONTACT

For privacy-related questions, access or correction requests, erasure requests, consent withdrawal, marketing opt-out, or grievances, please contact Yakshi at orders@yakshi.co.in or +91 9597490099.

We may verify your identity before processing privacy or account-related requests.

6. CUSTOMER COMMUNICATION

Please communicate clearly and provide accurate order information so that we can respond effectively. Yakshi may communicate by email, phone, SMS, WhatsApp, or website-related communication channels, depending on the nature of the request.

7. ADDRESS FOR APPROVED RETURNS

Approved returns should be sent only after written approval from Yakshi. The standard return address is: Yakshi, 5/750, SAAC, 3rd Floor, Sabari Salai, Madipakkam, Chennai – 600091, Tamil Nadu, India.

Yakshi may provide a different return address in the approval message for operational reasons. Customers must follow the address confirmed in writing.

8. GOVERNING LAW AND JURISDICTION

This Contact Information document is governed by the laws of India. Subject to applicable law, any dispute arising out of or in connection with customer communication, support requests, or this document shall be subject to the exclusive jurisdiction of the competent courts at Chennai, Tamil Nadu, India.

CONTACT

Yakshi
5/750, SAAC, 3rd Floor, Sabari Salai
Madipakkam, Chennai – 600091
Tamil Nadu, India
Email: orders@yakshi.co.in
Phone / WhatsApp: +91 9597490099
Website: www.yakshi.co.in